Help Center

Will I feel immediate relief?

In many cases, you’ll feel immediate relief. However, your feet may need some time to adjust to InnoInsole, especially if you’re not used to the enhanced arch support and alignment. It might feel unfamiliar at first, but following our break-in instructions—even if you've worn insoles before—will help you adapt more quickly. We know you're eager to feel comfortable and pain-free, but it's important to be patient. Feet are delicate, and easing into your custom insoles will ensure the best long-term results. With our 60-day money-back guarantee, you'll have plenty of time to make sure they're the perfect fit. You can always come back and edit your FAQs.
Are there any warranties or guarantees?

Yes! We offer a 60-day money-back guarantee, allowing you to try our custom insoles risk-free. If you’re not satisfied for any reason within this period, you can return them for a full refund.
Are your insoles suitable for athletes? Can I get insoles for my child?

Absolutely! Our custom insoles are designed to provide the support and cushioning needed for various athletic activities. They help enhance performance, reduce the risk of injury, and improve overall comfort during workouts and sports. Yes! We offer custom insoles for children as well. Proper foot support is crucial during their growth years. We’ll evaluate their specific needs to create comfortable, supportive insoles tailored to their foot structure and activities.
How do I know if I need custom insoles?

If you experience foot pain, discomfort, or fatigue during daily activities or sports, custom insoles may be beneficial. Common signs include flat feet, high arches, plantar fasciitis, overpronation, body misalignment, or any persistent discomfort. Consulting with a podiatrist or healthcare professional can help determine if custom insoles are right for you.
Are your insoles truly 100% custom-made?

Yes! Our insoles are fully tailored to your foot impression, personal information, lifestyle, medical history, and specific needs. Guided by our expert team of podiatrists, sports medicine specialists, and licensed orthotic doctors, each pair is crafted from premium materials using the most advanced technology to provide optimal cushioning and support.
Will your custom orthotics help my condition?

InInnoInsole is designed to address a wide range of foot conditions by offering personalized support and comfort. Our podiatrists consider every detail: the shape of your feet, age, gait, lifestyle, sports activities, daily routine, and any past experience with insoles or inserts. We even factor in your favorite shoes to ensure a perfect fit, delivering optimal support and comfort tailored to your unique needs.